Paul Hughes is Director of Strategy at Netcracker Technology. Paul is responsible for all aspects of Netcracker's strategic initiatives across BSS/OSS, customer experience and cable specific business lines, including customer, product and technology management, market direction and corporate communications. He has over twenty years of telecom industry experience.

Before joining Netcracker, Paul was Program Director for IDC’s Storage and Data Management Services practice, where he provided research, consulting and marketing support to communications, media and cloud service providers in the areas of digital transformation, customer experience, business requirements for new revenue models, and new product strategy and development. Prior to IDC, Paul was Director of Marketing at Oracle Communications, responsible for OSS/BSS and cloud marketing and business development activities for Oracle’s Billing and Revenue Management and Cloud Delivery Solutions.

Paul has a BA in Mathematics from Middlebury College.