Infobip announced the rollout of its omnichannel enterprise messaging technology with Tele2.
Delivered under the ‘Tele2 Messaging’ brand name, the deal brings new user engagement capabilities to the operator’s business customers. Tele2’s customers now have access to Infobip’s enterprise messaging platform to reach more than 6 billion mobile devices around the world, and the ability to engage with their customers across multiple channels in a more advanced, user friendly, and secure way.
The group-level enterprise messaging agreement is the continuation of a longstanding A2P SMS messaging relationship between Tele2 and Infobip, and deployment has already started in Sweden, Estonia, and Latvia. It’s due to expand its European footprint with deployments in Lithuania and the Netherlands thereafter.
Tele2 can now offer multiple communications channels, including SMS, email, push notifications, Viber, and Facebook Messenger. As this is delivered through a single platform, Tele2’s business customers don’t need to rely on several disparate providers to design and deliver communications through different channels.
A centerpiece of Tele2 Messaging is the Infobip Portal user interface with powerful features including a campaign builder for multiple messaging channels, real time reporting, an intelligent recommendation system, and failover programming.