Ribbon Communications announced its Session Border Controller (SBC) portfolio has been certified and is now available via the newly available Microsoft Direct Routing for Teams.
The solution provides secure, integrated voice services to Teams collaboration environments. Ribbon was one of only two suppliers officially certified by Microsoft to integrate its Session Border Controllers with Teams.
Teams is the hub for teamwork in Microsoft Office 365 that allows users to easily chat, share files, data and conduct meetings online to improve productivity. Previously external calling was only available from Microsoft’s Calling Plans for Phone Systems in select markets. Ribbon’s SBC portfolio enables Microsoft customers to now also leverage their TDM or SIP Trunks for PSTN and PBX voice calling in the Teams client interface natively. This capability allows customers to globally adopt Teams as their modern workspace collaboration tool, while seamlessly integrating voice services.
Nikolay Muravlyannikov, Senior Program Manager, MicrosoftH
Direct Routing for Teams enables us to provide our customers with the ability to intuitively integrate high quality voice services in their Teams environment anywhere in the world, creating an even more powerful workplace productivity, collaboration and communications tool.
Kevin Isacks, VP of Software as a Service Solutions, Ribbon Communications
Now Microsoft customers all over the world can enjoy enhanced voice and collaboration capabilities leveraging advanced feature functionality such as skills-based routing, regardless of whether they are using IP or analog-based connectivity.
