Latest News | customer relationship management

Salesforce, the global leader in CRM, and Slack Technologies have entered into an agreement under which Salesforce will acquire Slack…

CSG on Tuesday announced that its long-standing partnership with Airtel Africa has been extended. As part of the enhanced agreement,…

As part of its commitment to keep customers safe and provide them choices in a pandemic, PLDT and its wireless…

Russian digital services operator Tricolor has turned to Orange Business Services to modernize its customer service activities, leveraging technology from…

Global cloud communication platform Infobip, has recently launched Moments – a new omnichannel customer engagement hub – enabling businesses to…

Etiya, the leading Independent Software Vendor, on Thursday announced that it has been selected by Ooredoo Oman to implement their…

Yaniv Shimony is the Founder and Chief Executive Officer of Origami and the innovative spirit driving the growth of the…

Genesys this week announced that it successfully accelerated the digital transformation of state-owned Thai telecommunications and digital services provider, TOT…

Robi Axiata has once again taken the lead in the industry by introducing intelligent and interactive WhatsApp Chatbots to serve…