Info Image
Niamh Dundon

Niamh Dundon

As Senior Product Manager, Niamh is responsible for creating Thought Leadership material. Niamh also leads the Customer Engagement Program and is responsible for Partner Marketing. Having started her career in London, Niamh spent 7 years working in numerous Marketing roles including PR, Product Marketing and Legal Marketing. Since returning to Ireland Niamh has nearly a decade of experience working within the Marketing departments of mobile operators - key focus on Base Management, Campaign Planning and Product Management. Niamh holds a Degree in Marketing from GMIT and a Masters in Marketing Management from University of Westminster.

What is the future of NPS in Telecoms?

Monday, 28 March 2016 07:13
Customer experience within the telecom industry is quickly becoming a key differentiator between operators. One statistic I heard recently from the operator du, is that…

Wi-Fi Calling is Making the Headlines but is it Worth the Hype?

Thursday, 08 October 2015 09:31
Wi-Fi is not a new phenomenon. It has been used and relied upon by millions of people to access data services for many years. Wi-Fi…