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The business landscape is transforming significantly, moving from a traditional approach to a more nuanced, personalized customer experience (CX). At…

Leaders in the customer experience (CX) space are familiar with omnichannel strategies. While the term itself isn't new, successfully implementing…

"The business plans of the next 10,000 startups are easy to forecast: Take X and add AI." - Kevin Kelly,…

Artificial intelligence (AI) is a hot topic in the business world—and indicators show that will not change in the immediate…