Singtel announced a reorganisation of its structure designed to drive growth, synergies and productivity at the country level.
Central to this is the consolidation of the consumer and enterprise businesses in Singapore into a singular operating company. In addition, Singtel will form a standalone infrastructure unit called Digital InfraCo to include the Group’s regional data centre business, subsea cable and satellite carrier businesses as well as Paragon, Singtel’s all-in-one platform for 5G MEC and cloud orchestration.
The moves are part of Singtel’s strategic reset and ongoing efforts to restructure and reposition the company for growth. In 2021, Singtel spun off its ICT arm NCS to accelerate its expansion into Asia Pacific as an autonomous business unit. NCS has since grown in size and scope with a 12,000-strong workforce and a regional footprint that extends to Australia. In July 2022, Singtel further decentralised its organisational structure by transferring the management of Optus Enterprise to Australia, effectively giving Optus more operational autonomy and direct accountability.
New management structure and appointments
These changes will see new appointments and modifications to the Group’s management structure and committee.
Veteran Hewlett Packard executive Mr Ng Tian Chong will join Singtel to head up the newly combined operating company with effect from 1 June 2023. He was most recently Senior Vice President and Managing Director of HP’s Greater Asia business with responsibility for all its go-to-market strategies and overall financial performance.
Anna Yip, CEO of Singtel’s Singapore consumer business, and Mr Lim Seng Kong, Managing Director of the Singapore enterprise business, will both report into Mr Ng with effect from 1 June 2023. Ms Yip will be redesignated Deputy CEO of the combined entity. In addition, she will assume the new role of CEO, Business Development and report to Singtel’s Group CEO in this capacity. This will see her drive Singtel’s digital finance portfolio which includes GXS Bank and Dash, accelerate the regional growth of the digital GOMO brand and develop new business-to-business-to-any end-user (B2B2X) ventures that are value accretive to the Group’s core.
Bill Chang will relinquish his enterprise business portfolio to helm the new Digital InfraCo with effect from 1 June 2023.
The Singtel Group will appoint Jorge Fernandes as its Group Chief Technology Officer with effect from 1 June 2023. A seasoned telecoms executive, Fernandes spent the bulk of his career as CTO in Vodafone, where he led technology strategy and delivery execution across Vodafone UK, Turkey and Portugal. He was most recently CTIO with Rogers Communications in Canada. He replaces Mark Chong who was seconded to AIS, Singtel’s Thai regional associate, as its Deputy CEO in December 2022.
Yuen Kuan Moon,Group CEO, Singtel
This consolidation of our consumer and enterprise units in Singapore is designed to empower our core business to optimise synergies and capabilities to drive growth. With a more unified approach, we would be more agile, competitive and compelling when bringing solutions to market.
Singtel Group CEO Mr Yuen Kuan Moon
This consolidation of our consumer and enterprise units in Singapore is designed to empower our core business to optimise synergies and capabilities to drive growth. With a more unified approach, we would be more agile, competitive and compelling when bringing solutions to market. At the same time, this will allow us to deliver better outcomes for our customers, whether they are consumers, small businesses or enterprise customers.
