HGC Global Communications (HGC), a leading Hong Kong and international telecom operator and ICT solution provider, on Tuesday announced the appointment of Eli Ngai as Chief Information Officer.
He will be responsible for the dynamic development of the Group's digital capabilities and infrastructure, helping to ensure it can continue to expand and enhance its fully-fledged ICT and telecom services for operators and enterprises in Hong Kong and around the world.
In this new role, Eli will lead the creation and implementation of digital strategies that improve HGC's ability to respond rapidly and with innovation to market changes. He will also focus on leveraging digital technologies to enhance the HGC customer journey. In addition, Eli will continue to oversee the Software & Systems team to help HGC attract customers and support them with customized solutions.
An ICT industry veteran with more than three decades of experience, Eli has expertise in software development, enterprise networking, information security and data center virtualization and orchestration. He joined HGC in 2019 when the Group acquired Macroview Telecom, a leading Hong Kong-based provider of digital technology solutions. Eli had served at Macroview for 27 years, most recently as Chief Information Officer, where he focused on driving digital transformation for the company and for corporate clients across the financial services, retail, telecommunications and government sectors.
Andrew Kwok, Chief Executive Officer of HGC
Combining expertise in new technologies with extensive experience in software and systems and a customer-centric approach, Eli is the ideal leader to spearhead our efforts and foster our agility.
Eli Ngai, Chief Information Officer of HGC
A key challenge in any digital transformation journey is how to realize the value stream in collaboration with all the various stakeholders. This is more about business strategy than information technology, and it is why HGC always puts the customer at the center and keeps the focus on delivering value to them faster and more efficiently.
