MTN South Africa last week announced a set of customer-focused solutions in its voluntary response to the Competition Commission’s Data Service Market Inquiry.
The Operator said that from 15 April all of its sub-1GB 30-day data bundles (from R10 – R149) will be reduced by up to 50%. MTN is also giving a daily free 20MB allocation of data to all its customers to send pictures, messages, video and to browse the internet, using the Ayoba app.
In addition, the Operator has introduced MTN OpenTime - free access to education, health and employment websites – of up to 500 unique sites that will be accessible without data charges.
MTN is also making available enhanced data usage and tariff information to help customers track usage and their data spending habits.
On 1 July, Ayoba Browsing of general websites will be made available. The service will allow MTN customers to browse the internet on websites of their choice, between midnight and 5am.
MTN customers an use Ayoba app to send messages to a feature phone or another user without the Ayoba app, where the messages will arrive at these customers as a standard SMS. The response back from an MTN customer to the smart phone arrives as an Ayoba message and the MTN customers text reply is also free.
Godfrey Motsa, CEO, MTN SA
The 20MB Ayoba Data Lifeline will ensure MTN customers are able to communicate with friends and family, every day, even when they are out of airtime. This is the equivalent of 600MB of free data per month, every month.
