Mapcom Systems announced that Conterra Networks has begun the implementation of its M4 Solutions Suite to accelerate the service fulfillment process and manage the planning, buildout and maintenance of their broadband network.
The M4 Solutions Suite enables fiber-optic service providers, like Conterra, to drive operational efficiency and enhance customer satisfaction while easily identifying increased revenue opportunities using geographic data visualization.
Conterra is a fast-growing company that provides service in almost half the United States. Their business advantage is in building and managing fiber-rich networks that are not limited by oversubscribed legacy technology platforms. Instead, Conterra offers flexible architectural designs and virtually unlimited bandwidth capacity.
By utilizing Mapcom Systems' M4 software, Conterra will have visibility to its entire network and additional relevant data from third-party vendors in one system, thus enhancing business intelligence and cross-departmental collaboration.
Utilizing Mapcom Systems' Data Integration Engine, data will seamlessly be integrated from other systems of record into M4 to allow centralized operations management and allocation of resources to efficiently handle dynamic business challenges, such as locate requests across multiple states and more.
Craig Gunderson, President and COO, Contera
At a prior company, the most responsive customer-focused partner with whom we worked was Mapcom Systems. As we were looking to scale our business, speed our ability to respond to customer opportunities and reduce locate costs, we immediately thought of Mapcom.
Chuck Flournoy, President of Mapcom Systems
Conterra is one of a new breed of 'on-demand' service providers whose business model requires a robust, integrated operations platform through which their employees and departments communicate effectively and efficiently.
