Ericsson has signed a Business Support Systems (BSS) transformation contract with Bhutan Telecom, Bhutan's largest telecom service provider to transform billing systems of the operator into a convergent environment supporting mobile, fixed line and DSL broadband subscribers.
The operator will be leveraging Ericsson's convergent charging solution, based on Ericsson's BSCS iXR4 offering together with data monetization features such as PCRF, all of which will be integrated with its existing infrastructure. Bhutan Telecom will migrate its subscribers onto the new platform by the third quarter of 2016.
As a result, Bhutan Telecom will be able to launch promotions and notifications, product and service cross-bundling, cost-control for postpaid subscriptions and service personalization. The operator will be able to design and offer promotions and campaigns in real time and in accordance with subscribers' interests, while monetizing ongoing growth in data traffic, said Ericsson.
Tshewang Gyeltshen, CEO, Bhutan Telecom
We are delighted to further strengthen our partnership with Ericsson. This transformation will help us to standardize and modernize our billing systems. We will be able to introduce innovative offers for our customers, and at the same time manage differential charging options effectively.
Paolo Colella, Head of Region India, Ericsson
Bhutan Telecom will now be able to introduce new and innovative charging mechanisms quickly and flexibly for its subscribers, while keeping control of any revenue leakages at the same time. This will ensure greater customer satisfaction.
