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Nuance Communications Case Studies
[Case Study] Major Telco Disrupts Organized Fraud with Voice Biometrics
Nuance Communications Case Studies
3 years ago
Preventing fraud is a big responsibility. For telcos, the financial losses from fraud can be huge. But for customers, the…
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[Case Study] Top Carrier Transforms CX with Asynchronous Conversations
Nuance Communications Case Studies
3 years ago
Enabling customers to engage with telcos when and how they want is a must have - and it's also key…
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[Case Study] Leading Global Telco Transforms the Customer Journey
Nuance Communications Case Studies
3 years ago
Customers want effortless experiences and fast solutions - in whatever channel they choose. And one global telco is meeting those…
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