Latest News | Customer Experience Management (CEM)

A year ago, the hurdles to implement generative AI (GenAI) may have seemed prohibitively high. The tech was in its…

Kyocera has added Wi-Fi calling connectivity for UScellular’s Priority Services on DuraSport 5G, the company announced today. The rugged MIL-STD-810H…

With 5G networks becoming more prevalent, wireless carriers enter 2024 with the need to find new sources of revenue to…

MATRIXX Software, a global leader in 5G and digital monetization solutions, European system integrator Celfocus and Qeema, a leading ICT…

MATRIXX Software, Celfocus and Qeema today announced the launch of the reinvented digital experience for Jawwy, an all-digital brand from…

Admiral, a leading financial services company in the UK and part of the Admiral Group, has selected Google Cloud as…

The advent of AI-powered solutions over the past year will drive profound change across the technology space in 2024. From…

Nextiva yesterday announced a major addition to its leadership team with the appointment of Jim Nystrom as the new Chief…

EE has unveiled its latest Experience store in the Metrocentre, Gateshead, one of Europe’s largest indoor mall-style shopping centres. The…