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customer service
Vodafone UK to Onshore Over 2000 Customer Service Jobs
Services and Innovations
7 years ago
Vodafone last week announced plans for the largest single expansion of its UK employment base in many years with the…
Vodafone Italy Launches AI-based Digital Customer Service 'Bot'
Services and Innovations
7 years ago
Vodafone Italy has officially launched 'Vodafone Bot', an artificial intelligence system that provides real-time answers via chat to simple questions…
80% of Globe Telecom Postpaid Customers on Paperless Billing
Services and Innovations
7 years ago
Globe Telecom said over 80% percent of its postpaid customers already signed up to paperless billing. This translates to 22,855…
EE Becomes First Mobile Operator in UK to Have 100% Customer Service Based Locally
Investments and Expansions
7 years ago
EE, the UK’s biggest mobile operator and part of BT Group, announced recently that all of its EE Pay Monthly,…
BT to Hire Another 500 Staff Across UK to Boost Customer Service
Services and Innovations
7 years ago
BT announced that it will be recruiting for another 500 jobs in customer service. The new roles are in addition…
Verizon Launches Premium Customer Service for Fixed Broadband Customers
Services and Innovations
7 years ago
The largest wireless operator in the US, Verizon is bringing its customer service to the next level. The Operator is…
Swisscom to Use Voice Recognition for Customer Service Calls
Services and Innovations
7 years ago
Swisscom is launching another innovative product to provide better customer care service. The Operator is launching Voiceprint, a new software…
EE Onshores All Customer Service for PAYM Customers, to Add 550 More Staff by end-2016
Services and Innovations
7 years ago
EE, the UK’s biggest mobile operator and part of BT Group, announced that it has completed the first stage of…
du Offers Prepaid Customers a One-Stop-Shop of Self-Services
Services and Innovations
7 years ago
du has launched a self-service portal with the aim of bringing services to customers’ fingertips, allowing prepaid customers to access…
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