Latest News | customer service

The New Business Model Will Require Operators to Communicate to People as Individuals When was the last time you heard…

Singapore's operator, M1 in collaboration with Accenture has completed a major upgrade of its billing and customer care system. The…

Brightstar, a SoftBank Group subsidiary and a leading specialised wireless distributor, Monday announced a partnership with Australian-based fulfillment solutions firm,…

Telecom giant, BT announces that the company will bring back its offshore centers back to the UK to manage more…

UK mobile operator, EE announced the launch of a new ‘Broadband Service First’ programe with the aim to bring a…

C Spire has selected software provider OnApp to power the customer portal for its enterprise cloud services based on VMware…

The largest mobile operator in the US, Verizon introduces a new online customer support service dedicated for Spanish-preferred customers. With…

UK 's telecoms regulator, Ofcom, this week unveiled a new Mobile Coverage Checker tool that provides a single-stop for consumers…

Anuta Networks, the leading provider of network services orchestration solutions, Thursday announced that it has collaborated with Telstra on its…