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customer service
STC Closes All Customer Service Branches for A Day to Boost Digital Channels Usage
Investments and Expansions
5 years ago
The Saudi Telecom Company (STC) announced that today (Wednesday, December 19th) will be the official Digital Day in the country…
Ooredoo Oman Goes Digital via Facebook, Twitter, Live Chat and WhatsApp
Services and Innovations
5 years ago
As part of the digital transformation in the country, Ooredoo Oman has expanded the role of the Customer Service Champion,…
Vodafone UK Expands Partner Agent Programme to New Entrepreneurs
Investments and Expansions
5 years ago
Vodafone UK announced that it is now offering both entrepreneurs from both within the business and outside of it the…
Telefónica Deutschland Extends Sales Channel Partnership for O2 Products with MediaMarktSaturn
Investments and Expansions
5 years ago
Telefónica Deutschland extends sales channel partnership for O2 products with MediaMarktSaturn Deutschland, Germany’s leading company for consumer electronics, by another…
T-Mobile Reinvents Customer Service with 'Team of Experts' - A Human-centered Approach
Services and Innovations
5 years ago
T-Mobile has launched 'Team of Experts' to reinvent its customer experience by putting people first instead of robots and automated…
BT to Create More Than 1,000 Permanent UK Customer Service Jobs
Technology & Solutions
5 years ago
BT is creating more than 1,000 permanent UK customer service jobs as part of the company’s strategy to provide the…
TIM Brazil Inks Deal with Whatapp Business for Customer Service
Services and Innovations
5 years ago
TIM Brazil said its customers can now interact with them through WhatsApp to manage their services without having to call…
Zong 4G Adds Digital Engagement to Modernize Customer Experience
Technology & Solutions
5 years ago
Pakistani operator Zong 4G announced launch of a multi-channel customer service. Zong 4G said its customer teams are available round…
TIM Signs Deals with 7 Large Italian Call-Centre Operators to Outsource All Customer Care Services
Investments and Expansions
5 years ago
TIM has signed strategic agreements with seven large Italian call-centre operators to outsource all commercial and technical customer care services.…
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