Latest News | customer service

At its inaugural event, Nexterday North which was held in Helsinki earlier this month, Comptel unveiled a new solution, FWD…

The second largest mobile operator in the UAE, du introduces a new mobile application, duApp to offer an appointment booking…

Telenor announced that the number of customers that have downloaded its WowBox in Bangladesh has reached 1.5 million users in…

Launch of #Twitbuy by Indosat of Indonesia allows users to top up accounts easily using Twitter, leveraging the Twitter Audience…

Bouygues Telecom this week announced the opening of its first customer store with a new concept that is built around…

Three Ireland, recently announced that it has completed the transition of all customer care calls from Mumbai to Ireland. This…

The New Business Model Will Require Operators to Communicate to People as Individuals When was the last time you heard…

Singapore's operator, M1 in collaboration with Accenture has completed a major upgrade of its billing and customer care system. The…

Brightstar, a SoftBank Group subsidiary and a leading specialised wireless distributor, Monday announced a partnership with Australian-based fulfillment solutions firm,…